Welcome to YHHA
The Yorkshire & Humber Healthcare Alliance is a specialised home care provider within Leeds and throughout Yorkshire and Humber. Our team are all fully qualified and experienced carers and nurses who aim to provide kindness and dedication to every client. We are a newly formed alliance, but our services are underpinned by our values and the standards we commit to.
Our services are tailored to your requirements and we ensure to meet the expectations you have; we aim to provide you with the home care we would expect ourselves. We work on respect, empathy and professionalism when providing our services to clients, intending to improve the quality of life for those we care for. The team at YHHA feels passionate about helping each individual and giving them the support they need, from companionship to complex health issues.
Our Commitment Section
Quality Improvement at YHHA
Delivering Safer, Smarter Homecare Across Yorkshire, Cumbria & Nationwide
At Yorkshire & Humber Healthcare Alliance (YHHA), we don’t just meet regulatory standards — we build on them. Our homecare services are underpinned by a rigorous Quality Improvement Framework that ensures safe, responsive, and effective care across every home we serve.
🔍 How We Improve Care — Every Day
📊 1. Internal Audits & Quality Checks
We regularly audit:
Care plans and daily logs
Medication administration
Risk assessments
Safeguarding procedures
This helps us quickly spot and fix issues, ensuring CQC-compliant, high-quality homecare.
👩⚕️ 2. Staff Training & Supervision
Our care professionals receive:
Mandatory induction training
Annual refreshers on infection control, moving & handling, safeguarding, and more
One-to-one supervisions and unannounced spot checks
We believe better-trained carers deliver more consistent and compassionate care.
💬 3. Client & Family Feedback
We use:
Satisfaction surveys
Anonymous feedback forms
Direct interviews and service reviews
This helps us tailor our care and build stronger relationships with families.
⚠️ 4. Learning from Incidents
All concerns, accidents, or near-misses are:
Reviewed using root cause analysis
Recorded in our incident log
Used to update risk assessments and policies
Every issue is a chance to learn and improve.
📚 5. Evidence-Based Policy Updates
We stay current with:
NICE guidelines
CQC regulatory changes
Local Safeguarding Adults Board updates
This ensures all care plans and policies reflect the latest national best practices.
📞 Have Questions About Our Quality Standards?
We’re happy to share more.
👉 Contact Us
👉 Or visit your local branch: East | West
🛡️ Consistent Care, Nationwide
Whether you’re receiving care in Leeds, Hull, Cumbria, or across the UK, our teams follow the same high standards.
Both YHHA East and YHHA West use this quality system to deliver safe, person-centred homecare you can trust.
“Great care doesn’t just happen — it’s built through listening, training, auditing, and improving together.”
🌟 Why Our Quality Matters to You
🏡 Safer care at home
✅ Regulated, CQC-registered service
💙 Carers who feel confident and supported
📈 Ongoing improvements, not just box-ticking
💬 You’re heard — and your feedback shapes our care
