Welcome to YHHA

The Yorkshire & Humber Healthcare Alliance is a specialised home care provider within Leeds and throughout Yorkshire and Humber. Our team are all fully qualified and experienced carers and nurses who aim to provide kindness and dedication to every client. We are a newly formed alliance, but our services are underpinned by our values and the standards we commit to.

Our services are tailored to your requirements and we ensure to meet the expectations you have; we aim to provide you with the home care we would expect ourselves. We work on respect, empathy and professionalism when providing our services to clients, intending to improve the quality of life for those we care for. The team at YHHA feels passionate about helping each individual and giving them the support they need, from companionship to complex health issues.

Our Commitment Section

Quality Improvement at YHHA

Delivering Safer, Smarter Homecare Across Yorkshire, Cumbria & Nationwide

At Yorkshire & Humber Healthcare Alliance (YHHA), we donโ€™t just meet regulatory standards โ€” we build on them. Our homecare services are underpinned by a rigorous Quality Improvement Framework that ensures safe, responsive, and effective care across every home we serve.

๐Ÿ” How We Improve Care โ€” Every Day
๐Ÿ“Š 1. Internal Audits & Quality Checks

We regularly audit:

Care plans and daily logs

Medication administration

Risk assessments

Safeguarding procedures

This helps us quickly spot and fix issues, ensuring CQC-compliant, high-quality homecare.

๐Ÿ‘ฉโ€โš•๏ธ 2. Staff Training & Supervision

Our care professionals receive:

Mandatory induction training

Annual refreshers on infection control, moving & handling, safeguarding, and more

One-to-one supervisions and unannounced spot checks

We believe better-trained carers deliver more consistent and compassionate care.

๐Ÿ’ฌ 3. Client & Family Feedback

We use:

Satisfaction surveys

Anonymous feedback forms

Direct interviews and service reviews

This helps us tailor our care and build stronger relationships with families.

โš ๏ธ 4. Learning from Incidents

All concerns, accidents, or near-misses are:

Reviewed using root cause analysis

Recorded in our incident log

Used to update risk assessments and policies

Every issue is a chance to learn and improve.

๐Ÿ“š 5. Evidence-Based Policy Updates

We stay current with:

NICE guidelines

CQC regulatory changes

Local Safeguarding Adults Board updates

This ensures all care plans and policies reflect the latest national best practices.

๐Ÿ“ž Have Questions About Our Quality Standards?
Weโ€™re happy to share more.
๐Ÿ‘‰ Contact Us
๐Ÿ‘‰ Or visit your local branch: East | West

๐Ÿ›ก๏ธ Consistent Care, Nationwide

Whether youโ€™re receiving care in Leeds, Hull, Cumbria, or across the UK, our teams follow the same high standards.

Both YHHA East and YHHA West use this quality system to deliver safe, person-centred homecare you can trust.

“Great care doesnโ€™t just happen โ€” itโ€™s built through listening, training, auditing, and improving together.”

๐ŸŒŸ Why Our Quality Matters to You
๐Ÿก Safer care at home

โœ… Regulated, CQC-registered service

๐Ÿ’™ Carers who feel confident and supported

๐Ÿ“ˆ Ongoing improvements, not just box-ticking

๐Ÿ’ฌ Youโ€™re heard โ€” and your feedback shapes our care

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